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I have the Neptune and it's pretty nice but by no means is it plug and play. You will definitely have some troubleshooting time involved.
The only thing that really bugs me about Neptune is the fact they charge you ridiculous amounts of money for some of the parts. Example, serial ground isolator (if you don't have one you can't get an accurate reading when connected to a desktop, they will state that it doesn't happen to everyone but I don't know anyone that it hasn't happened to).
Aside from my bitterness on the add-on modules, they are really nice and do make maitenance much easier.
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